Retail & E-commerce
Retail and online operations that agree with each other
Selling through a shop, a website and two marketplaces means four systems each holding an opinion about your stock. The result is overselling, manual stock adjustments every morning, and order data that has to be re-typed before it can be fulfilled. The fix is connection, not another platform.
What we usually find
If several of these are familiar, the problem is rarely a lack of software. It is that the software you have is not connected to the work.
- 01Stock adjusted by hand across several channels every morning
- 02Marketplace orders downloaded as CSV and re-entered for fulfilment
- 03Overselling because channel stock updates lag behind actual sales
- 04Product information maintained separately in every channel
- 05Sales reporting assembled monthly by exporting from each platform
- 06Customer enquiries about order status handled entirely by staff
What we can build for retail & e-commerce
Capability illustrations, not case studies. These describe the shape of the work rather than projects we are claiming.
Multi-channel stock synchronisation
A single source of stock truth pushed to every channel on a short cycle, with buffer rules for fast-moving lines.
Order ingestion & fulfilment routing
Orders from all channels pulled into one queue, formatted consistently, and routed to the right fulfilment path automatically.
Product information management
One catalogue with descriptions, images, attributes and pricing, published outward to each channel instead of maintained separately.
Automated sales reporting
Consolidated daily and monthly sales, margin and channel performance produced without exporting from four dashboards.
Accounting integration
Sales, fees, refunds and settlements posted to the accounting system automatically, with reconciliation reporting.
B2B ordering portal
For wholesale customers: account pricing, credit terms, reorder from history, and order data that arrives structured.
What typically needs connecting
The integration work in this sector usually involves some combination of these.
- E-commerce platforms
- Regional marketplaces
- POS systems
- Accounting software
- Payment gateways
- Courier and fulfilment partners
How that work is usually delivered
Retail & E-commerce — common questions
Do we have to move to a different e-commerce platform?
Rarely. Most platforms expose adequate APIs, and integrating what you already run is faster and less disruptive than migrating a live store.
How quickly can stock sync between channels?
It depends on each platform’s API limits. Near real-time is achievable on most, and a short interval with a safety buffer on fast movers is usually the practical configuration.
Can you migrate data from our old store?
Yes — products, customers, order history and images, with mapping and validation, and a dry run before the live migration.
Next step
Walk us through one job, start to finish.
The fastest way to find what is worth fixing is to follow a single order, job or request through your operation and mark every point where information is re-entered or waited on. That conversation costs you an hour.