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Silver Shark Sdn Bhd

Warehouse & Logistics

Warehouse systems built for how the floor actually moves

Warehouse problems are almost always information problems. Stock exists physically but the record is wrong, or the record is right but nobody can find the item, or a delivery was made but the proof is in a folder in someone’s van. Software helps when it captures the movement at the moment it happens, in a way that is faster than not capturing it.

Where it hurts

What we usually find

If several of these are familiar, the problem is rarely a lack of software. It is that the software you have is not connected to the work.

  • 01System stock and physical stock disagree, and stock counts take a full weekend
  • 02Picking accuracy depends on how long the picker has worked there
  • 03Goods received today are entered into the system on Thursday
  • 04Proof of delivery is a signed paper that may or may not reach the office
  • 05Customers call to ask where their order is and someone has to go and check
  • 06Bin locations exist in the warehouse but not in any system
Example solutions

What we can build for warehouse & logistics

Capability illustrations, not case studies. These describe the shape of the work rather than projects we are claiming.

01

Barcode-driven inventory

Receiving, put-away, picking, transfers and dispatch recorded by scan at the point of movement, so the stock record reflects reality continuously.

02

Location and bin management

Every item has a system location, so finding stock stops depending on the memory of one experienced person.

03

Cycle counting

Rolling counts by location or velocity class, with variance reporting, replacing the annual full-shutdown count.

04

Digital proof of delivery

Signature, photo, timestamp and GPS captured on a phone, attached to the delivery record and available to the office immediately.

05

Order status for customers

A portal or automated notification showing order and delivery status, removing the daily round of enquiry calls.

06

Marketplace and e-commerce stock sync

Available stock pushed to sales channels and orders pulled back automatically, so overselling stops being a weekly event.

Systems

What typically needs connecting

The integration work in this sector usually involves some combination of these.

  • ERP and accounting systems
  • E-commerce platforms and marketplaces
  • Courier and delivery partner APIs
  • Handheld and fixed barcode scanners
  • Label printers
  • RFID readers
Questions

Warehouse & Logistics — common questions

Can we start without buying scanners?

Yes. Phone cameras handle barcode scanning well at moderate volume, which makes a pilot cheap. Dedicated devices become worthwhile once scan volume or environment justifies them.

Our stock data is currently wrong. Where do we start?

With a controlled baseline count into the new system, then scanning every movement from that point. Accuracy is maintained by capturing movements, not by counting more often.

Do we need a full WMS?

Most SME warehouses need accurate quantity, location and movement history. That is a much smaller system than a full warehouse management suite, and it delivers most of the benefit.

Next step

Walk us through one job, start to finish.

The fastest way to find what is worth fixing is to follow a single order, job or request through your operation and mark every point where information is re-entered or waited on. That conversation costs you an hour.